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Will This Windows 10 Update Erase Your Files?

Microsoft released its latest Windows 10 update on October 2nd. However, some users have reported missing files after updating, and not just a few files, but years of work in documents simply disappeared after installing the update.

Over the weekend, Microsoft paused the rollout of the update while they investigate and fix the bug. Still, if you're running Windows 10, you should take some precautions to protect your files.

What to Do

Check Your Verison of Windows

  1. Click the Start button in your toolbar, and search Control Panel.
  2. Click Control Panel, and then click on System.  
  3. Look under Windows edition for the version and edition of Windows that your PC is running.

If you are running on Windows 10, proceed with the next steps. If not, skip ahead to the "Are You Running Outdated Software?" section below.

Pause Updates

  1. Click the Start button in your toolbar, and then select Settings > Update & Security > Windows Update.
  2. Under Update Settings, click Advanced Options.
  3. Turn on Pause Updates.

Back Up Your Important Documents 

Back up important files on a completely separate system so you can restore them if your information is deleted.

Are you running outdated software?

If you are running an unsupported version of Windows, your Microsoft Office products will no longer function properly and may be more vulnerable to viruses, spyware, and other malicious software.

Windows Version

Support Ends

Windows 10 October 14, 2025
Windows 8/8.1 January 10, 2023
Windows 7 January 14, 2020
Windows Vista April 11, 2017
Windows XP April 8, 2014

Microsoft is working to resolve the problems with the update, but until they do, it's best to wait on any Windows updates. If you would like to be notified when we've confirmed the update is safe to run, you may reply to this email.

We hope these articles help you to feel more confident—

yet cautious—with your business decisions.

—The Esultants Team

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